I have attached a copy of my said email to ASUS. I am now using the generic Windows driver, which works good but has the same problem of dropping to super low FPS when using Skype or Lifeframe or any other applications that records video (except for AMCap). USB2.0 1.3M.' BTW, the webcam is 2.0 Megapixels, so I don't think the driver is suitable.